All About Xtratyme (the Six-Minute Tour)

Please review the following letter to get an indication of what our company does. This should take approximately six minutes. Thank you for your time!

What DOES Xtratyme Do?
A Perfect Relationship–Our Partner's Role
Xtratyme's Active Support Role
The Blueprint America Program

What DOES Xtratyme Do?

We develop partnerships with individuals, groups, businesses, and governmental units that understand the importance of bringing good quality, high-speed internet services to their local communities. We don't restrict the definition of "community" to that of a town or population center. We like to think of a community as a geographical area that includes everyone from recreational to rural to city dwellers.

It is our objective to show our new community partners that it is possible to provide high-speed Internet services to their area and turn a profit in doing so. Most of our current partners are business leaders in their communities. It is their objective to diversify their product offerings, expand their customer base, and show the community that they are serious about enhancing economic development for their neighbors. Our program is designed to accommodate these objectives while offering the partner attractive profit potential.

We offer our partner exclusiv
e and indefinite rights to market and sell our product to consumers throughout their defined community boundaries. These rights allow our partner to develop a long-lasting and close relationship with each of their customers. The initial fee associated with these rights is used by Xtratyme to develop a wireless network that is designed to reach over 90% of the people living within each territory.

Unlike a typical consultant or contractor, we maintain an indefinite relationship with each partner by sharing each revenue dollar that is collected. Quite simply, we will not go away and will roll up our sleeves and get to know each of our partner's communities. The sharing percentage is determined by the responsibilities handled by each party and typically starts at a 50-50 split. This percentage is adjusted to meet the investment requirements of each particular partner. A typical relationship consists of the following duties structure:
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A Perfect Relationship–Our Partner's Role

We encourage the partner to take the "frontline" approach so the customers know that the product is backed and supported locally.

Sales: We would like for the partner to develop a "sticky" (ongoing and indefinite) relationship with each customer by offering yet another quality product and service to their existing customer base. Customers and longevity are two words that equate to profitability.

Marketing: We encourage our partners to develop their own brand so that the customers know that the product is "home-grown" and carries the same reputation as the other products and services that have been offered by that partner in the past. We require that each partner complements their new brand with "Powered by Xtratyme" to indicate to the customers that their laptop and high-speed Internet service can be used anywhere (roaming) in the Xtratyme network (mobile, portable, and fixed applications) for no additional charge.

Installation: We feel that the customer's first experience with our new partner should be friendly and local. We feel that local installers know the community much better and can do a better job serving the customers.

Primary Customer Support: A partner's customers should be able to call someone that knows them. We do not believe in national call centers where the callers get put into a queue with hundreds of other callers.

Billing: The customer should get a bill from the partner and not Xtratyme. This allows the customer to address any questions face-to-face if necessary. Customers should understand that the majority of the money they spend stays in their community. back to top


Xtratyme's Active Support Role

We like to take a "support role" by providing our partners with a good quality product and network that works well. The following services are provided indefinitely to each partner for no additional fees.

Initial Buildout: We will engineer, design, and buildout the territory to ensure optimal coverage and excellent performance. We will work closely with the partner to strategically deploy the buildout in a way that coincides with their business plan.

Upgrades and Maintenance: We will upgrade, maintain, and add additional cells as necessary to guarantee performance throughout the network indefinitely.

Bandwidth: We will provide high quality Internet connections to ensure that the customers can reach the rest of the world with optimal performance and economical Internet access fees.

Sales Support: We will work actively with each of our partners to develop new ideas and ways to use our services. A representative from XTI will be available to handle the daily sales and marketing challenges associated with new technology.

Education: We will train our partner's employees to fully understand sales, technical support, installation procedures, etc. We offer a Blueprint Manual that allows each partner to know where they are going and how they will accomplish the objectives of their business plan.

Advanced Support: Not all support can be handled locally. If there is a problem that cannot be resolved, we will assist the partner's technical staff.

Network Operation: We monitor and operate the performance of the network constantly to ensure that everything is working well and customers are getting the quality of service promised. Our network operations software allows our partners to manage their customers automatically without the aid of Xtratyme. This software is loaded with features that allow the customers (and our partners) to experience Internet service like they have never seen before. back to top


The Blueprint America Program
We have developed a ten-step process called the Blueprint America Program. This program is designed to provide the partner with a simple step-by-step procedure for getting the community to participate in high-speed Internet technology. It is this program that will allow the partner to experience exceptional subscription rates and community participation.

This program encourages the local support of the community so that the subscriber base is increased rapidly. This provides the community (and the partner) with significant economic rewards. It is the Blueprint America Program that sets us aside from the contractors, the consultants, the ISP's, and other telecommunications providers throughout the nation. The model has been developed, tested, and is working well. We would like to bring the Blueprint America Program to your community. Please contact us to find out how easy it is to become a community leader. back to top

In summary, if you quickly review the items highlighted in boldface, you will get a good summary of our highly effective Blueprint America Program.

Thank you for your interest in our company and our model. If after reading "All about Xtratyme (the six minute tour)" you would like to know more about how to become a community partner, please contact:

Larry Johnson, New Partnership Development Coordinator

 

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