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All
About Xtratyme (the Six-Minute Tour)
Please review
the following letter to get an indication of what our company does.
This should take approximately six minutes. Thank you for your time!
What
DOES Xtratyme Do?
A
Perfect RelationshipOur Partner's Role
Xtratyme's
Active Support Role
The
Blueprint America Program
What
DOES Xtratyme Do?
We develop
partnerships with individuals, groups,
businesses, and governmental units that understand the importance
of bringing good quality, high-speed internet
services to their local communities. We don't restrict
the definition of "community" to that of a town or population
center. We like to think of a community
as a geographical area that includes everyone
from recreational to rural to city dwellers.
It is our objective to show our new community partners that it is
possible to provide high-speed Internet services to their area and
turn a profit in doing so. Most of
our current partners are business leaders in their communities.
It is their objective to diversify their product offerings, expand
their customer base, and show the community that they are serious
about enhancing economic development
for their neighbors. Our program is designed to accommodate these
objectives while offering the partner attractive profit potential.
We offer our partner exclusive and indefinite rights to market
and sell our product to consumers throughout their defined community
boundaries. These rights allow our partner to develop
a long-lasting and close relationship with each of their
customers. The initial fee associated with these rights is used
by Xtratyme to develop a wireless network that is designed to reach
over 90% of the people living within each territory.
Unlike a typical consultant or contractor, we maintain an indefinite
relationship with each partner by sharing each revenue dollar that
is collected. Quite simply, we will not go away and will roll up
our sleeves and get to know each of our partner's communities. The
sharing percentage is determined by the responsibilities handled
by each party and typically starts at a 50-50 split. This percentage
is adjusted to meet the investment requirements of each particular
partner. A typical relationship consists of the following duties
structure:
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to top
A
Perfect RelationshipOur Partner's Role
We encourage the partner to take the "frontline" approach
so the customers know that the product is backed and supported
locally.
Sales: We would like for the partner
to develop a "sticky" (ongoing and indefinite) relationship
with each customer by offering yet another quality product and service
to their existing customer base. Customers and
longevity are two words that equate to profitability.
Marketing:
We encourage our partners to develop their
own brand so that the customers know that the product
is "home-grown" and carries the same reputation
as the other products and services that have been offered by that
partner in the past. We require that each partner complements their
new brand with "Powered by Xtratyme" to indicate to the
customers that their laptop and high-speed Internet service can
be used anywhere (roaming) in the Xtratyme network (mobile, portable,
and fixed applications) for no additional charge.
Installation: We feel that the customer's
first experience with our new partner should be friendly and local.
We feel that local installers know the community much better and
can do a better job serving the customers.
Primary Customer Support: A partner's
customers should be able to call someone that knows them. We do
not believe in national call centers where the callers get put into
a queue with hundreds of other callers.
Billing: The customer should get a
bill from the partner and not Xtratyme. This allows the customer
to address any questions face-to-face if necessary. Customers should
understand that the majority of the money they spend stays in their
community. back to top
Xtratyme's
Active Support Role
We like to take a "support role" by providing our partners
with a good quality product and network that works well. The following
services are provided indefinitely to each partner for no additional
fees.
Initial Buildout:
We will engineer, design, and buildout the territory to ensure optimal
coverage and excellent performance. We will work closely with the
partner to strategically deploy the buildout in a way that coincides
with their business plan.
Upgrades and Maintenance: We will upgrade, maintain, and add additional cells as necessary to guarantee
performance throughout the network indefinitely.
Bandwidth: We will provide high
quality Internet connections to ensure that the customers
can reach the rest of the world with optimal performance and economical
Internet access fees.
Sales Support: We will work actively
with each of our partners to develop new ideas
and ways to use our services. A representative from XTI will be available to handle the daily sales and marketing challenges associated
with new technology.
Education: We will train our partner's
employees to fully understand sales, technical support, installation
procedures, etc. We offer a Blueprint Manual that allows each partner
to know where they are going and how they will
accomplish the objectives of their business plan.
Advanced Support: Not all support can
be handled locally. If there is a problem that cannot be resolved,
we will assist the partner's technical staff.
Network Operation: We monitor and operate
the performance of the network constantly to ensure that everything
is working well and customers are getting the quality of service
promised. Our network operations software allows our partners to
manage their customers automatically without the aid of Xtratyme.
This software is loaded with features that allow the customers (and
our partners) to experience Internet service like they have never
seen before. back to top
The
Blueprint America Program
We have developed a ten-step process
called the Blueprint America Program.
This program is designed to provide the partner with a simple step-by-step
procedure for getting the community to participate in high-speed Internet technology. It is this program that will allow
the partner to experience exceptional subscription rates and community
participation.
This program encourages the local support of the community so that
the subscriber base is increased rapidly. This provides the community
(and the partner) with significant economic rewards.
It is the Blueprint America Program
that sets us aside from the contractors, the consultants, the ISP's,
and other telecommunications providers throughout the nation. The
model has been developed, tested, and is working well. We would
like to bring the Blueprint America Program
to your community. Please contact us to find out how easy it is
to become a community leader. back
to top
In summary, if you quickly review the items highlighted in boldface,
you will get a good summary of our highly effective Blueprint
America Program.
Thank you for your interest in our company and our model. If after
reading "All about Xtratyme (the six minute tour)" you
would like to know more about how to become a community partner,
please contact:
Larry Johnson, New Partnership
Development Coordinator
Copyright
©2002 Xtratyme Inc. All rights reserved. Designed by MeshCreative.
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